Office of Information Resource Management




Ward E. Best, Assistant Director

Ward E. Best, Assistant Director

Email: ward.best@emcbc.doe.gov

Mission

The mission of the Office of Information Resource Management is to serve as the focal point for its information technology (IT) elements and provide: leadership, guidance and implementation for the EMCBC in support of the Department’s E-Gov, CPIC, EA Records Management and Cyber Security efforts; oversight of site remediation contractor and EMCBC support contractor IRM programs; centralization and standardization of server capabilities and configuration; centralization and standardization of Help Desk capabilities for the supported sites; centralized desktop support; standardization of common processes and requirements for the other business support functions; implementation of common systems, applications, or tools to fill user needs; and an effective on-line collaborative capability.

Office of Information Resource Management Services Include:

Office of Information Resource Management Useful Tools:

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Help Desk

John Muskoff, Information Technology Specialist

Email: john.muskoff@emcbc.doe.gov

Mission

The mission of the Help Desk is to provide technical support to 350+ on- and off-site customers. This includes incident and problem resolution, computer/laptop configuration for conference rooms and training events, assistance with video and web conferencing, and desktop software support and administration.
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Applications & Programs

Ward E. Best, Assistant Director

Email: ward.best@emcbc.doe.gov

Mission

The mission of Applications & Programs is to maintain the cyber security posture in accordance with System Security Plans and enhance organizational productivity and customer service through web-based application development and utilization of enhanced computing and collaborative technologies.
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Network Operations

John Muskoff, Information Technology Specialist

Email: john.muskoff@emcbc.doe.gov

Mission

The mission of Network Operations is to maintain and upgrade the network infrastructure for the EMCBC and all sites utilizing the EMCBC network systems or managed hardware. This includes wireless communication devices and desktop, server, network and application configurations.